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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhonda Kallam

June 13, 2025

5  out of  5
rating by Rhonda Kallam
"What a great business."
We responded:
"Thank YOU!"
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inga young

March 26, 2025

5  out of  5
rating by inga young
"My experience with State Farm has been one of the easiest processes that I've had to deal with. Joann or Mona are the most knowledgeable agents and are more than happy to answer any questions you may have and help in any way they can. I have been a customer with State Farm for many years and have never had a problem. Thank you ladies for making the experience pleasurable!"
We responded:
"Thank YOU!!! We are here to help... Appreciate YOU ! "
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fresh air

February 17, 2025

5  out of  5
rating by fresh air
"Melody Johnson and her team are all excellent. I have gotten the best service from all of the team. Super nice and very professional. I highly recommend this agent and her awesome team to assist you with your insurance needs. Lana Hester"
We responded:
"Thank YOU!!! I appreciate this very much; my team as well... We are blessed to have you as a friend and policyholder.... Thank you again for choosing us. "
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Naomi White

November 1, 2024

5  out of  5
rating by Naomi White
"Best experience I’ve had dealing with insurance. Joann was so helpful and understanding!! Highly recommend!!"
We responded:
"Thank you for the wonderful review!!!! we are here to help..."
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Laura Parsons

July 18, 2024

1  out of  5
rating by Laura Parsons
"This agency does not answer the phone or return phone calls."
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Joseph Coon

June 4, 2024

1  out of  5
rating by Joseph Coon
"When I initially started with this agent. The customer service was excellent. Unfortunately it is no longer that way. In the approximately 3 years I was with them I called maybe 5-6 times with a question. Now they only want to do business over text messaging. And will not promptly change your policy when asked. I submitted a change request in the middle of May. And still had to pay for my old policy because they didn’t submit the change. And when I called to ask the response was basically they didn’t care if I was a customer. And suggested I move to another agent. Hopefully they will figure out how to be good at customer service again.."
We responded:
"Thank you!"
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Jacqueline Smith-h

December 2, 2023

5  out of  5
rating by Jacqueline Smith-h
"The staff are very professional 👏 and helpful, always there to assist you."
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Bettye Edwards

August 17, 2023

4  out of  5
rating by Bettye Edwards
"Great experince with State Farm for 30 years"
We responded:
"Thank YOU!!! We appreciate your friendship and comments... Our business is blessed to have individual like yourself..."
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robert rice

January 31, 2023

5  out of  5
rating by robert rice
"Great service wonderful people"
We responded:
"Thank YOU!!! we appreciate your comments and friendship... Thank you again for choosing us..."
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drew bailey

January 31, 2023

5  out of  5
rating by drew bailey
"State Farm is the way to go for any of your insurance needs and I personally recommend Melody’s branch. She has a great staff that is very dependable and knowledgeable when it comes down to their profession. I have personally worked with Kaylee Wilkinson and she answered all my questions with no hesitation and she is very professional. Highly recommended 👍🏼"
We responded:
"Thank YOU!!! We appreciate your comment, and enjoy have the blessing of doing business with a person like yourself..."
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dani b

January 31, 2023

5  out of  5
rating by dani b
"Great rates and great service. Kaylee is a great person for your service; she will answer any questions and find the best rate for you! Thanks State Farm!!"
We responded:
"Thank YOU! Our business is blessed with a great team, and folks like yourself"
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Brock Reed

October 31, 2022

5  out of  5
rating by Brock Reed
"Very helpful and got me a lower quote than I had on my previous policy. Ask for Kaylee she’s super helpful!!"
We responded:
"Thank you! We appreciate you and your comments..."
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Forrest James

October 31, 2022

5  out of  5
rating by Forrest James
"Quick and friendly service. The representative was so helpful!"
We responded:
"Thank you! We are blessed to have you as a friend and customer..."
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Jeff Thompson

October 31, 2022

5  out of  5
rating by Jeff Thompson
"Service was fast and friendly, and they were able to expand to coverage of my home at a better rate. Thank you!"
We responded:
"THANK YOU!!! "